Master Privacy Policy

Company: Stream Smart LLC

Effective Date: September 8, 2025

This Privacy Policy (“Policy”) explains how Stream Smart LLC (“Stream Smart,” “we,” “our,” or “us”) collects, uses, and shares information across our services: (i) the marketing website at streamsmart.io (the “Website”); (ii) the Livestreamer Console for creators (the “Console”); and (iii) the viewer Contact Form feature (the “Contact Form”). For details specific to the Contact Form, please see the Contact Form Privacy Policy.

1. Information We Collect

a) Information You Provide

Registration details (e.g., name, email) when you create or manage a creator account.
Content you create or upload in the Console (e.g., quiz/poll content, stream metadata).
Communications you send to us (support requests, feedback) or to others via our services.

b) Information from Third-Party Platforms

If you log in to or connect accounts via YouTube (Google), Twitch, or Kick, we may receive:

Basic profile data (username, profile ID, avatar, email if provided).
Channel/page identifiers and permissions necessary to provide features you request.
OAuth tokens/refresh tokens used solely to operate integrations you enable.

c) Technical & Usage Data

Device/browser info, IP address, general location, and referrer URLs.
Event logs and usage analytics (e.g., features accessed, dates/times, performance).
Cookies or similar technologies for authentication, anti-abuse, and analytics.

2. How We Use Information

Provide, operate, and improve the Website, Console, and Contact Form.
Authenticate users; connect and maintain integrations with YouTube, Twitch, and Kick.
Enable features like live quizzes, polls, and viewer messaging.
Monitor, prevent, and investigate fraud, abuse, security incidents, and violations.
Comply with legal obligations and third‑party platform/API requirements.

3. How We Share Information

With Livestreamers: If you use the Contact Form as a viewer, your message and profile identity are shared with the intended streamer (see the Contact Form Privacy Policy).
Service Providers: We engage hosting, storage, communications, analytics, and similar vendors to process information under contract on our behalf.
Platform Providers: When you connect to YouTube (Google), Twitch, or Kick, information flows per their APIs and your permissions.
Legal/Compliance: We may disclose information if required by law or to protect rights, safety, or the integrity of our services.

We do not sell personal information.

4. Data Retention

Account & Console data: Retained while your account is active and as needed for operations, security, and legal compliance.
Viewer messages: Retained per the Contact Form Privacy Policy; creators may retain copies independently.
Technical logs: Retained for a limited time for troubleshooting, analytics, and security.

5. Your Rights & Choices

Access/Correction/Deletion: You may request access to, correction of, or deletion of personal information by contacting us.
Revoke Integrations: You can remove Stream Smart from your connected apps at any time:
Cookies: You may set your browser to block or delete cookies; some features may not function properly without them.

6. Third‑Party Policies

Your use of third‑party platforms is also governed by their terms and privacy policies:

Stream Smart LLC is independent and not affiliated with or endorsed by YouTube, Twitch, or Kick.

7. Security

We implement reasonable technical and organizational safeguards appropriate to the data we process. However, no method of transmission or storage is completely secure.

8. Children’s Privacy

Our services are intended for users aged 13+ (or the age of digital consent in your region). We do not knowingly collect personal information from children under that age.

9. Changes to This Policy

We may update this Policy from time to time. Material changes will be indicated by updating the Effective Date above and, where appropriate, providing additional notice.

10. Contact Us

Questions about privacy? Contact support@streamsmart.io.